SME PHILOSOPHY
- Identify local SMEs and design custom initiatives to maximize procurement and revenue growth opportunities for SMEs
- Partner with Macau Chamber of Commerce and other NGOs/associations
PROCUREMENT RESULTS TO DATE: STRATEGIC SOURCING
- Once a supplier is registered and approved, we ensure that the local SME community has a preferred status in the procurement process
- Where all requirements are met and pricing is competitive, a local SME supplier is prioritized over larger sized businesses and non-local vendors
PROGRAMS TO HELP SMEs SUCCEED
Better understanding of Melco positions local SMEs to be a provider of our products and services. The following initiatives are a small selection of programs designed to deepen that understanding.
HEART OF HOUSE ROADSHOW
Melco’s Heart-of-House Roadshows provide an innovative channel for local SMEs to generate revenue by selling directly to its colleagues. Rent-free retail spaces in the Heart-of-House areas of City of Dreams, Studio City and Altira Macau are provided exclusively for local SMEs. The roadshows serve as an effective platform for increasing revenue and market exposure for Melco’s SME partners, who have experienced economic hardship due to the pandemic.
‘PRIVILEGES FOR YOU’ SHOPPING CARNIVAL
In 2022, Macao Federation of Trade Unions (FAOM) and Melco furthered their efforts and co-organized the ‘Privileges for You’ Shopping Carnival to create opportunities for SME revenue generation. Approximately 140 SMEs participated in the Shopping Carnival hosted during the Labor Day holiday weekend. Approximately 120 Melco volunteers were onsite during the event to provide support to SMEs taking part.
Ms Fanny Tang, Manager,
Fab. de Art. de Vest Lek Hac Lda.
KNOWING YOU, KNOWING US
Communications platform for SMEs to develop a better understanding of Melco’s procurement categories and procedures.
TO THE TABLE BY SMEs
- Melco’s supply chain, F&B and culinary teams in attendance
- Local F&B sector SMEs participated
- Education session promoting collaboration opportunities
- Discussed food safety guidelines, hygiene standards and sustainability initiatives
- Tasted and experienced local SME products and services
MELCO SME ACADEMY
- Established in 2020
- Supported by Melco’s Learning Academy
- Helps local businesses succeed
- Provides access to latest industry trends
- Offers training and technical knowledge
- Better equips businesses to face challenges
- Topics include sustainability, occupational safety and health, food safety, and updates on ISO and other international standards
- Training conducted regularly in workshop and forum formats
Throughout the pandemic, Melco has focused on its enduring responsibility to support the sustainable development of local SMEs. Our Heart of House roadshows – offering innovative revenue-generation opportunities for SMEs by marketing directly to our colleagues – continue to be well received. We will go on strengthening these relationships and initiatives to build a more resilient supply chain for Macau’s local business owners.
–
Ms. Akiko Takahashi, Executive Vice President and Chief of Staff to Melco Chairman & CEO, Melco Resorts & Entertainment
ADOPT A MICRO-ENTERPRISE
- Organized in collaboration with:
- Junior Chamber International (JCI) Macao, China
- Macao Young Entrepreneur Incubation Centre (MYEIC)
- Macau Productivity and Technology Transfer Center (CPTTM)
- Invited representatives from 6 nominated micro-enterprises and members of MYEIC to a City of Dreams experience tour
- Participants gained an in-depth understanding of the integrated resort’s core operations
- A procurement technique sharing session hosted at Melco’s Heart of House employee area highlighted tips for successful business pitching through effective marketing and business management skills
14-DAY EXPRESS PAYMENT SCHEME
The most direct way of standing by SME suppliers through the challenge of the pandemic.
Mr. Clarence Chung, Board Director, Melco Resorts & Entertainment
“FOLLOW YOUR DREAM” SEMINAR
Provided 300 colleagues with practical knowledge from young Macau entrepreneurs about business and entrepreneurship opportunities in China’s Greater Bay Area.
SUPPORTING SMEs IN TIMES OF NEED
COVID-19
Over 3,000 volunteers helped local associations, schools and SMEs to clean and sanitize their buildings.
Typhoon Hato
Deployed engineers and electricians to fix 40 SME stores while Melco volunteers helped with clean-up efforts.